ENROLLMENT
Once you have your Internet Banking credentials you can download the FSBT mobile app via the Apple App Store or Google Play and log in. Just follow the prompts to get set up.
MINIMUM SYSTEM REQUIREMENTS
Apple iOS: Effective November 1, 2022 our mobile applications will no longer support iOS versions 14.0 and under.
Android: Effective November 1, 2022 our mobile applications will no longer support Android versions 7.0 and under.
FREQUENTLY ASKED QUESTIONS
How can I enroll and view estatements?
You can enroll and view statements simply by clicking on the Electronic Statements button and following the prompts to enroll. Once enrolled, you will be able to view your statements going forward by clicking on the Electronic Statements button, or in the Account dashboard by clicking on Electronic Statements. These are viewable for 18 months.
For more information on eStatements, visit our eStatement FAQs.
I WOULD LIKE TO START USING BIOMETRICS TO LOG IN TO MOBILE BANKING. hOW DO I DO IT?
- Log into Mobile Banking.
- Select the Menu (3 bars in the upper left corner).
- Go to the bottom of the page to the picture or initials and click.
- Click on Settings.
- Click Security.
- Click on Biometric Sign in.
NOTE: You must already have biometric capabilities active on your phone with your fingerprint or facial recognition for this to work.
how can i change the way my main dashboard looks?
Scroll down to the bottom of the page and click the Organize dashboard button. From here you can click and drag boxes up or down to have them in the order you wish to view them.
how do i manage my debit cards through mobile banking?
There are two ways to manage your debit card in the FSBT mobile app:
- Go to the Card management box and choose the card you wish to suspend, activate, or report lost or stolen.
- Go to the account the card is connected to and choose card management.
CAN I ENROLL IN BILLPAY THROUGH MOBILE BANKING?
Yes, you can! Click on the menu bar (three bars in the upper left corner). Choose BillPay and follow the enrollment prompts.
I made a remote deposit, but it does not show in my account yet. Where is the deposit?
Remote deposits will not post to your account until the end of our business day (currently 7pm Central Time Monday - Friday).
Deposits made after our business day cut off (currently 7pm Central Time Monday - Friday) will be posted on the next business day.
Please be mindful of Federal holidays where the Federal Reserve is closed. While FSBT chooses to be open to better serve our clients on these days, the Federal Reserve is still closed and remote deposits will not be processed until the next business day. These holidays include:
- Martin Luther King Jr. Day
- President’s Day
- Columbus Day
- Veterans Day
