Federal Regulation

Our primary federal regulator is the FDIC. You may contact them at http://www.fdic.gov/about/contact/ask/.

INTERNET BANKING

To provide better service and a more effective website, we may use "cookies" as part of our interaction with our client's browsers. A "cookie" is a small text file placed on our client's hard drive by our Web Page Server. A cookie cannot retrieve any other data from a hard drive, pass on computer viruses, or capture an email address. Cookies are commonly used on websites and do not harm our clients' system. We use cookies in places where our clients need to register, such as Internet banking, or where our clients are able to customize the information they see. Recording a cookie at such points makes the online experience easier and more personalized. We also use cookies to identify what sections of our site our clients visit most so we can continue to provide more information on the topics and subjects our clients have demonstrated interest in. These cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personal information to determine who our clients are or an email address. By configuring preferences or options in the browser, our clients can determine if and how a cookie will be accepted.

U.S.A. Patriot Act

Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your driver's license or other identifying documents.

Confidential Information

First State Bank and Trust advises our clients not to email confidential information such as bank account numbers or social security numbers. 

Third Party Links

This financial institution offers links to other third-party websites that may be of interest to our website visitors. The links are provided solely for your convenience. When you click on these links you will leave our website and will be redirected to another site.

These sites are not under the control of this financial institution. We are not an agent for these third parties, nor do we endorse or guarantee their products. We make no representation or warranty regarding the accuracy of the information contained in the linked sites. We suggest that you always verify the information obtained from linked websites before acting upon this information.

Also, please be aware that the security and privacy policies on these sites may be different from our policies, so please read third party privacy and security policies closely.

If you have any questions or concerns about the products or services offered on linked third party websites, please contact the third party directly.

Security

First State Bank and Trust holds security in the highest regard. Our Internet Banking features run over secure connections and data is monitored 24 hours a day, 7 days a week. The Internet Banking feature of our website requires you to use a 128-bit encryption browser.

Account information will not be released without positive identification of the client. Personal information will never be shared within emails, text messages, or social media. We will never send unsolicited email containing attachments.

Protect Your Information

Phishing scams try to trick you into giving away your passwords, account numbers and other personal information. It is up to you to protect your password and account information.

• Never provide your personal information in response to an unsolicited request over the phone or email.
  
• Never provide your password or account number in response to an unsolicited request over the phone or email.
  
• Immediately report suspicious phone calls, emails, webpages.
  

• FDIC Consumer Assistance Topics - are excellent resources that explain how to fight identity theft, phishing attacks, how to protect yourself and what to do if you are a victim of identity theft.
  
• FTC Phishing - complete information on what phishing is and how to protect your identity.
  
• FTC One-Stop Resource about Identity Theft - learn how to avoid identity theft and what to do if you are a victim of identity theft.