Security
First State Bank and Trust holds security in the highest regard. FSBT strives to provide Financial Management resources that meet the demands of our clients and their diverse financial service needs.
All FSBT web and mobile resources are run over secure connections using enterprise grade encryption. All Banking, Trust, Wealth Management, and Insurance information management activities are monitored 24 hours a day, 7 days a week. The Internet and Mobile Banking features require the use of strong authentication including multi-factor authentication procedures.
To protect your privacy and the Integrity of your accounts First State Bank and Trust will never ask for your password, account number or other personal information over the phone, text message or by email. We will never send unsolicited email containing attachments.
Protect Your Information
Phishing scams try to trick you into giving away your passwords, account numbers and other personal information. It is up to you to protect your password and account information. If anyone ever contacts you claiming to represent First State Bank and Trust or Valley Agencies and asks you for any of your secure access credentials please disregard and call FSBT and ask to speak our Client Services Representatives.
- Never provide your personal information in response to an unsolicited request over the phone or email
- Never provide your password or account number in response to an unsolicited request over the phone or email
- Immediately report suspicious phone calls, emails, webpages
Security Resources
- FDIC Consumer Resource Center Website - an excellent resource that explains how to fight identity theft, phishing attacks, how to protect yourself and what to do if you are a victim of identity theft.
- FTC Identity Theft and Online Security - Learn how to avoid identity theft and what to do if you are a victim of identity theft.
- FTC Phishing - complete information on what phishing is and how to protect your identity.
